Privacy Policy

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Sleepy Leaf - Privacy Policy

When you shop on the Sleepy Leaf website, we may collect the personal information you enter when you order.  This information may consist of: name, address, phone number, delivery address, email address, credit card details and details of the items you have ordered.  We use this information in a number of ways:

• to ensure the processing & delivery of your order, or to contact you if there is a problem with your order

• to allow us to make any subsequent visits you may make to our website, as easy as possible, meaning you don't have to resubmit certain information each time you shop with us

• to occasionally contact you, should we have any offers or information related to the goods you have previously purchased with us

• to profile our customer database to help us improve our service and product range, and to help us attract similar customers; this may involve working with third party analysis companies

Our customer's privacy is of the important to us, and we will not give your details to third party organisations for the purpose of marketing or communications without your prior agreement. Sleepy Leaf operates a positive OPT IN option for anyone choosing to receive marketing information from carefully selected third parties. We will occasionally contact you via email or mail about our Sleepy Leaf products and services that we believe would be of interest and benefit to you, based on your previous activity on our website. If you would prefer not to receive this information, you can OPT OUT at any time by telling us by email.

Sleepy Leaf strictly comply with the requirements laid down by the Data Protection Act 1998, and the Distance Selling Directives and are therefore obliged to ensure that your personal data is kept secure and up to date, and to respect your wishes. You may contact us at any time to request a copy of all data and information we hold on you as a customer. You may also contact us to amend or update your details at any time by emailing us or using your account page. You can amend your personal account details by visiting your account pages.

Cookies

When you access our website we will use cookies. Cookies are tiny text files that identify your computer to us. This helps us personalise our website to your best interests. Without cookies we wouldn't be able to recognise you, make recommendations, update you basket or allow you to automatically update previously added information. Cookies enable us to make any purchases you make on our website quicker and easier. Cookies cannot read any other information that may be stored on your hard drive, or access any other information about you, or people who may use your computer. Only Sleepy Leaf can access the information provided by these cookies. The cookies we use are those essential to the operation of Google AdWords and its services along with those required to accept your payment through our online provider.

To fully disable cookies on our website, you will need to change the settings in your website browser.

Full instructions for all browsers can be found at http://www.aboutcookies.org/default.aspx?page=1

Cookie Name Purpose
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These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.

To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.

Website Security

Sleepy Leaf is secured by Comodo Positive SSLSleepy Leaf use Secure Server Technology to ensure that all payment data submitted through our website is protected to the highest standards. Secure Socket Layer (SSL) encryption is used to ensure that all credit card and transactional information is secure. You can tell when the web page your using is secure as the letters 'https' will replace 'http' in the browser address window. You will also notice a padlock appear, either next to your browser address window or at the bottom of your browser window.